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Return and Cancellation Policy

We guarantee that the turnaround from order receipt to order delivery is ten business days unless the tarp(s) is inordinately large or complicated.

We guarantee our products to be free of workmanship defects when shipped. If a fault is later claimed, TarpsGalore.com® at its sole discretion will replace or repair orders provided that TarpsGalore.com® receives written notification within thirty days from order shipment about any deficiency. After TarpsGalore.com® issues a Return Authorization number, any alleged defective product must be returned with shipping prepaid to us.

TarpsGalore.com® is not liable for indirect, incidental, or consequential damage(s) connected with the use of the product, including any cost or expense in providing substitute equipment or service during periods of non-use.

TarpsGalore.com® is not liable for damage caused by mishandling, misuse, or improper installation of the product or damage due to neglect, hurricane, tornado, earthquake, fire, or other act of nature.

TarpsGalore.com® does not warrant the longevity of its tarps because a tarp's life cycle fluctuates with usage, location, weather conditions (including heat, cold, wind, altitude, sun or shade), installation, and other variables.

You may cancel your order and receive a full refund at any time before we begin to make your tarp. After we begin to make your tarp, you may not cancel your order.



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